At first glance, it may look bleak: you know you’re going to need either an AC repair or a new air conditioner. But you’re no air conditioning expert, and you want to make an informed decision.

When you reach out to the air conditioning experts at ClimateCare, the situation is worth a second look. We’ll thoroughly assess the condition of your air conditioner, tell you what we’re doing every step of the way, educate you about how your air conditioner functions and answer all your questions. In the end, you’ll have the confidence to make a decision that’s best for you.

Yes, ClimateCare sets the bar for customer service exceptionally high. But we happen to believe that that’s precisely where it ought to be.

If you suspect that an AC repair or replacement lies in your future, you’ll want to know how ClimateCare assesses the condition of your air conditioner – beyond the obvious visual inspection of the compressor and other mechanical components. We can tell a lot by the physical condition of your air conditioner, but we can’t tell it all. We’ll need your help in formulating an accurate prognosis. Here are the top four issues that we focus on:

The age of your air conditioner

Every electrical system has a lifespan. For your air conditioner, it’s between 10 and 15 years, depending on how often it was used and how well it has been maintained.

Your recent AC repair history

The older an air conditioner gets, the more likely it will break down. In fact, it might break down frequently. This is the most telling sign that your air conditioner has run its course. This said, we know it can be difficult to reconcile the upfront expense of buying and installing a new air conditioner. This is where we counsel our customers to take the long view. A new Energy Star air conditioner runs so efficiently that it can save you up to 20 percent on your cooling bills, according to the U.S. Department of Energy. In addition to greater reliability and efficiency, you should notice a distinct difference in the quality of your home’s indoor air quality with a new air conditioner.

Your recent cooling bills

Here’s an issue that often sneaks up on homeowners, and understandably so: you get a utility bill, you pay the bill, sometimes only vaguely aware that it is several dollars higher than last month’s bill. But those dollars add up quickly,  which is why the experts at ClimateCare advise our customers to review their bills over the previous 12 months. These three issues – the age of an air conditioner, its recent repair history and its increased energy use – usually point to whether an air conditioner is on its final leg.

Your home’s indoor air quality

Too much humidity in the air is a sure sign that an air conditioner isn’t performing as it should. The temperatures in your home also might be inconsistent, with some rooms feeling too warm or too cold. Here is where you can count on ClimateCare to isolate the proper culprit; cracks and leaks around windows or doors, leaky ductwork or insufficient insulation also could be factors.

Clearly, there is more to assessing the veracity of an air conditioner than meets the eye (and literally so). It takes a thorough inspection, questions and the benefit of time. With ClimateCare, customers get all three and one thing more: peace of mind that they’re making the right decision about repairing or replacing their air conditioner. Take a few minutes and find your local ClimateCare member today.

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